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Home / Website Design / Starter Plan

Hear from Our Customers

Oh-my-tokyo.jpg
The team brought my creative vision to life perfectly. Their communication was excellent, effortlessly integrating all my custom features.
Tiffany Chan
Oh My Tokyo

Frequently Asked Questions & Client Guide

Do I need technical or coding expertise to manage my store?

Not at all. We build on intuitive, streamlined architectures designed for effortless daily operation. You get full control over your store without ever touching a line of code.

What is the typical deployment timeline?

Speed to market is crucial. Once we receive your brand assets and content, your custom site is designed, tested, and ready for launch within 1 to 3 business days.

Are there any hidden setup or maintenance fees?

None. We operate with complete pricing transparency—what you see in your package is exactly what you pay.

Why is payment required prior to launch?

Your investment immediately reserves dedicated senior design talent and covers strategic consultancy from day one. Execution begins instantly upon onboarding.

Is web hosting included?

No. Web Hosting is not included in all packages.

Do I need to buy a domain name?

Yes, you will need a domain name (e.g., www.ashopai.com).

Do you provide email accounts?

No. Our package is not included personalized email addresses.

Will my website work on mobile phones?

Absolutely. All our websites are designed to be fully responsive, meaning they look and work perfectly on desktops, tablets, and mobile devices.

Can I edit my website after it is built?

Yes. You have full control over your website from wordpress. You can easily edit text, images, and page layouts using our simple editor without needing special tools.

What if I don't have good photos?

If you don’t have high-quality images of your own, we can create appropriate professional photos by AI for you at no extra cost.

Will I own my website?

Yes. Your website is created exclusively for you. You have full ownership of your design and content.

Will my website appear on Google?

We build every website to be “SEO friendly” and optimized for search engines. However, ranking at the top of Google requires ongoing content management and optimization, which you can do using our built-in SEO tools and resources.

How can I track my visitors?

You can set your website up with Google Analytics upon launch. This allows you to monitor how many visitors you get, where they come from, and which pages are most popular.

What kind of support do you offer?

We offer extensive support through email and our Help Centre which is full of guides and tutorials. You will also have access to consultants to help you through the design process.

Is it GDPR compliant?

Yes. We are fully GDPR compliant. All websites we build include standard privacy policies, cookie notices, and secure contact forms to ensure you meet data protection regulations.

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